Case Study: Patient Care Staff Scheduling and PBJ

healthcare employee scheduling system Madison

Berndt CPA helps assisted living facility do away with scheduling conflicts, cover gaps, and improve quality while raising worker morale.

Contact Berndt CPA for information regarding Swipeclock Workforce Management Suite Suncrest Assisted Living management was worrying about maintaining quality resident care because they had to deal with a constant cascade of scheduling changes. Every schedule change generated a stream of inefficient emails, texts, and phone calls that wasted time, confused associates, and hindered productivity for days at a time.

Frustrated Employees

Suncrest Assisted Living has a labor force of 23 including on-site nurses and caretakers, aides, administrative staff, and housekeeping workers. A small on-site workforce means schedules aren’t very flexible and have little room to absorb change, which takes place often.

Unplanned schedule changes triggered a time-consuming process of sending emails and texts to all qualified staff members to find a replacement. Managers were often required to coordinate fractional shift changes to accommodate overlapping availabilities. The result was a domino effect that caused unanticipated consequences including costly overtime and coverage gaps. The extra burden, added confusion, and personal disruption was taking a toll.

SwipeClock Workforce Management Provides Relief

healthcare employee scheduling system MadisonSearching for a solution, Suncrest turned to Swipeclock Workforce Management Suite. Swipeclock Workforce Management Suite provides simplified scheduling with TimeSimplicity in a powerful suite of integrated cloud-based tools that include time and attendance tracking (TimeWorksPplus), with mobile capability for 24/7 anywhere access.

SOLUTION — Swipeclock Workforce Management Suite

• TimeSimplicity for simplified assisted living staff scheduling and mobile coordination.
• TimeWorksPplus for integrated time and attendance tracking.
• Mobile access delivers employee access and management control.

Suncrest needed an easy solution that managers and other team members could use without the need for a lot of additional training. TimeSimplicity provided exactly that, with the additional power of drag-and-drop scheduling, effortless schedule change management, and employee self-help tools that empower employees to solve scheduling complications with ease.

With Swipeclock Workforce Management Suite, Suncrest was able to set up their scheduling in about fifteen minutes by logging each employee name, job code, and availability. Once that was done, designing worker schedules became a simple matter of drag-and-drop. Scheduling conflicts, last-minute overtime, and adequate shift coverage are no longer a problem with built-in notifications that warn managers before a problem takes place.

When it comes to finding help due to schedule changes, the Suncrest team no longer goes into panic mode; staff members can enter their availability to pick up hours, and swapping shifts between employees is as simple as trading cards. Managers only need to authorize swaps for stress-free schedule revisions.

One of the most welcomed features for Suncrest is the ability to empower staff members with mobile access. With the Employee Self Service (ESS) portal, team members are able to view their schedule, request time off, view accruals, and review their time cards. They no longer need to call a manager for basic information and time card accuracy has improved significantly. This is a perfect solution for a community of associates working all hours of the day and a real timesaver for managers.

PBJ Made Easy

All long-term care facilities are now subject to the Payroll Based Journaling (PBJ) standards. Employers are required to track daily employee shift hours by job description and site as well as staff tenure and turnover. Suncrest uses the built-in Payroll Based Journaling (PBJ) tools in Swipeclock Workforce Management Suite to easily track the data and prepare accurate reports. Suncrest managers are sleeping better at night knowing that PBJ compliance is automated with Berndt CPA Swipeclock Workforce Management Suite.

Cost Savings, Improved Performance, and Boosted Morale

Managers using Swipeclock Workforce Management Suite for scheduling will tell you that the savings in time alone makes the upgrade worth it. Moreover, Suncrest Assisted Living will go one further and tell you that worker empowerment and the end of panicked scheduling emergencies have gone a long way toward increasing employee morale. Happy employees results in better care for residents, improved productivity, and a healthier bottom line.

Contact Berndt CPA for information regarding Swipeclock Workforce Management SuiteUPGRADE TODAY

Berndt CPA offers Swipeclock Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your supervisors, employees, and business.

Swipeclock Workforce Management Suite includes TimeWorksPplus, TimeSimplicity, and TimeWorks Mobile. Swipeclock Workforce Management Suite is created for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and decrease labor costs.

How much can you save? Check our Berndt CPA ROI Calculator.

We can get you up and running with Swipeclock Workforce Management Suite in minutes. Contact us today to book a demo.

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