Case Study: Chinese Buffet

restaurant employee overtime management Madison

Today’s post is a case study of a Chinese buffet restaurant chain that increased profitability with TimeWorksTouch schedule enforcement. The eight location restaurant chain’s margins were diminishing due to rising food costs, so the owner was searching for ways to restore the bottom line. Competition was tight in the working class community and an attempt to raise menu prices resulted in fewer diners.

He decided to figure out how to limit labor costs. All of his employees were hourly except eight full-time head cooks and four managers, each of whom managed two restaurants. Several prep cooks and servers also split hours between locations.

He knew he was paying a lot in overtime and wanted an employee timekeeping system for restaurants that could automatically track and prevent overtime shifts.  During busy times, the managers were juggling so many balls that checking which associates had moved into overtime hours was impossible. Few employees wanted to work overtime anyway, so he knew that proactive overtime management would be welcomed by the staff.

Solution – Workforce Management Suite

Workforce Management Suite consists of TimeWorksPlus, TimeSimplicity, TimeWorks Mobile, and TimeWorksTouch. Each component integrates seamlessly for comprehensive restaurant Workforce Management.

Schedule Enforcement

Each supervisor was able to enter all their employee and shift information in less time that it had previously taken to build just one monthly schedule in Excel. The schedule enforcement function prevents out-of-schedule punches and sends messages before a worker hits the customized threshold. When a warning goes off on a supervisor’s phone, the manager is able to send the worker home before overtime kicks in. Accurate break tracking has also furnished a savings in labor costs.

Timekeeping Accuracy for Mobile Employees

The mobile functionality has quickly proven to be an invaluable feature for managers and employees that split hours between locations. No more retroactively guessing punch times after the fact.

Workforce Management Suite delivered an affordable solution that quickly paid for itself in just a few pay periods and continues to control labor costs with every single shift.

Contact Berndt CPA for information regarding WorkforceHUB™UPGRADE TODAY

Berndt CPA offers WorkforceHUB™, the unified Human Resources portal that makes it easy to optimize the performance of your supervisors, employees, and organization.

WorkforceHUB™ includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. We’ve just added onboarding, benefits enrollment, performance reviews, and employee engagement! WorkforceHUB™ is designed for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and decrease labor costs.

How much can you save? Check our Berndt CPA ROI Calculator.

We can get you up and running with Workforce Management Suite in minutes. Contact us today to set up a demo.